Marketing ‘Big Lake’ Style

Marketing ‘Big Lake’ Style

This week, I had the opportunity to go to Charleston on Wednesday for the Charleston Area Claims Association meeting. I had planned to go down there with one of our experts, but ended up making the trek by myself. I told my wife that I was considering taking a suitcase and spending the night one night on this trip and she thought that was a good idea. It worked out nicely with Maddie being at Pawleys Island already and Meagan was going to be working late in the art studio with her pottery class.

I have been wanting to focus on our clients along the coast that are not located in the heart of downtown Charleston. I felt like that area was over fished and I have not even tried to market our clients in Beaufort and areas like Georgetown and even Myrtle Beach. These could be “Honey Holes” as we used to call them when my dad would take us fishing in Lake Murray growing up. For those who don’t fish or don’t have a clue as to what I’m referring to, a “Honey Hole” is a lucrative fishing spot that is normally kept secret from other fishermen.

My plan was to make this a marketing trip from Beaufort to Myrtle Beach. I sorted our CRM database for just include the following towns and cities: Orangeburg (because that is on the way to the coast), Beaufort, Georgetown, Pawleys Island, Murrell’s Inlet, Surfside, Myrtle Beach and even Manning and Conway. These outlying locations would prove to be Honey Holes.

Once the excel spreadsheet was sorted by these selected cities, I then copied and pasted the spreadsheet into my favorite website mapping software, www.easymapmaker.com. This is just like fishing with a depth finder in a big lake. If I was new to the lake and someone gave me a list of key hotspots where fish are normally caught and I had a limited amount of time to fish, I would make a point to try and stop and fish at each of them. Even if I were to only fish for a few cast, I would get a sense of how deep the water is, how much obstruction is in the way between me and the fish. How clear the water is and how much competition there is in the area from other fishermen.

I did the same thing with marketing. I believe it was lucrative for me to skip marketing this time in Charleston, but instead focus on the smaller areas like Beaufort, then Georgetown to Myrtle.

I know we got one direct case from this trip last week. Al Duncan received a collision reconstruction case from a long time client who has not hired us in a few years. He called me directly after I left his office and spoke with his paralegal. I am grateful for my job and the ability to speak freely to clients.

This shows North of Charleston up to North Myrtle Beach where our clients are located. You can even see how some are in Orangeburg, Kingstree, Manning and Monck’s Corner. All of these clients need to be hit just like the ones in Charleston.
If you zoom out on the map, you can see the layout of clients and where might be a good idea to focus marketing attention.
Here you can see that it was going to be a big day to try and get in the door and visit each of these clients in Beaufort. They were plentiful but spread out throughout the city.
A neat feature of this easymapmaker.com software is the ability to zoom in and out easily on a laptop or iPad or whatever device, including a phone. I can zoom in and get an idea of the size of the office location. Is it a skyscraper or is it an office in a strip-mall or historic home.
This is downtown Beaufort, SC and our clients are flagged with the red markers.
This shows how the clients are located along the coast from Georgetown to North Myrtle Beach. I chose wisely to start in Georgetown and make my way North.
I noticed that Georgetown was a hot location with clients working here that I have not even attempted to market to yet.
Here, in Georgetown, you can see how I could visit two law offices without even having to move the truck. It would have been nearly impossible to discover this with just an excel spreadsheet and the maps app on my phone. The software helped a ton.
Downtown Myrtle Beach was a hot-bed of clients. I took advantage of the opportunity to explore these locations.